Energy Plus Holdings Complaints and Reviews

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Energy Plus Holdings
Main address: 19104 Philadelphia PA
1-888-766-3509, 1-877-320-0356, 1-877-710-555, , service@energypluscompany.com
  • 71 complaints
  • $21.8K claimed losses
  • $308 average
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  • 18 hours ago
  • Utility
  • San Francisco, California
  • Electricity Rate Increase
  • 3

Was initially attracted to the Upromise membership benefits offered by Energy Plus. For the first 3 months, I had the same low rate for electricity (about $0.10/kwh), but then 3 months of constant increases (first to $0.13, then to $0.15, then to $0.18). I was paying double from the previous year for the same amount of electricity. What a scam. There's no rationale other than price gouging. ... Read more

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  • Sep 06
  • Utility
  • High Rates
  • 79

We signed up with EP about ten months ago. We were drawn in by the reward points and special offers. Their Fixed rates resulted in minimal differences at first. When summer arrived my bills jumped over 60% even though my usage dropped by more than 10% for the same period the previous year. Their Current rate on my last bill is .19 vs. PECO's current rate of .085. My last bill for $510 would be... Read more

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  • May 20
  • Utility
  • Mercerville, New Jersey
  • Natural Gas
  • 55

I signed up for the natural gas with the energy plus holdings under PSEG supplier choice but the rates were extremely high. While PSEG gives gas for 35 cents per them, Energy+ gave the same for 95 cents to a dollar and 10 cents per therm. Its day light looting with the website not giving proper information and the customer rep mentioning that the rates are low or fixed and what not but sell for... Read more

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  • Mar 24
  • Utility
  • Utility Bills
  • 50

I was suckered into this scam by this company by their AA Miles offer. Guess what? Month after month, during this year's long brutal winter, i have been paying at least $200 a month, more than what I would've paid had I stayed with PG&E. I have been using the services of this scammers for two years. Till I received this Feb bill, I was just being so naive and thought the bill was so high as... Read more

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  • Feb 10
  • Utility
  • Ellicott City, Maryland
  • Overcharged Electricity
  • 1
  • 1
  • 130

I changed from Constellation/BGE to Energy Plus back in October 2012. The first month bills were showing .89 KWH for Electic and .49 per Therm for gas. I was paying .912 KWH constellation and .59 per Therm for gas BGE. I thought this was a great company allowing me to save some money on my utility every month and give me some Southwest miles along with it. I just checked my December to Jan bill,... Read more

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  • Feb 05
  • Utility
  • Philadelphia, Pennsylvania
  • Electric Service
  • 96

I was stopped in the airport for a Energy plus salesperson to tell me the benefits of switching my energy supplier from PECO. Well after I received the contract one week later, and reading the contract. This was an introductory rate for 3 months and then after that the rate was to go up and was the same as the rates for PECO. I called the company waited 20 minutes to speak to someone and then... Read more

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  • Jan 18
  • Utility
  • Livingston, New Jersey
  • Energy Plus Electricity
  • 40

promised rate was lower than PSG, and the rate itself is like 1% lower, what I did not pay attention is the FEE!@!!@!! Fee was an extra $280.00 on top of the gas, electric charges including delivery. So instead of $400 I used to pay - Now I am paying $680 Is it legal at all? How can we get it back. 1 year in service with them it is almost more than $3000.00 I overpaid!!! Mad! Mad! Mad! Mad! Mad!... Read more

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  • Jan 18
  • Utility
  • East Brunswick, New Jersey
  • Service Price Increase
  • 1
  • 1
  • 42

One month the bill was few dollars less. Second month they billed $274 when PSEG would have billed $204. This month the bill was 50% higher. PSEG would have billed $209, they billed $354. I can't believe how they can get away with that. When I called them they said you are getting airline mileage. There is no amount of airline mileage is worth all the extra money they are charging the... Read more

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  • Jan 06
  • Utility
  • Ivyland, Pennsylvania
  • Electricity
  • 28

Ever since I signed up with Energy Holdings because of a Upromise promotion, I began paying higher rates than my previous supplier. About 4-5% higher in the first 3 months but my last three months have jumped considerably. PECO is showing $.0977/kWh as the price to compare while I was charged $.13499/kWh last month. 38% higher than staying with PECO and nearly 70% higher than other... Read more

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  • Oct 08, 2013
  • Utility
  • Overcharged Services
  • 30

Same as most on here got scammed by them. I was given a great rate to start, well come summer when you use more energy behold .015 kWh , doubled what CL&P was offering at .07kWh. Between my home and my business I was scammed more then $1,600.00 due to there rate. Never again, if anyone has had the same problem write to your states department of consumer affairs. Every voice heard counts.... Read more

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