Energy Plus Holdings Complaints and Reviews

2.0
  • Robbed1 votes
  • Crammed1 votes
  • Raped1 votes
  • Pricing1 votes
  • Promotions1 votes
  • Rate creep and the cramming1 votes
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  • Feb 16
  • Utility
  • Hamden, Connecticut
  • Electricity
  • 17
  • REVIEW RATING 4/5

My complaint is similar to other complaints. Based on the promo of lower rates, I signed up in April and now in February the rate is more than 2x the starting rate. They did agree to a fixed rate equal to UI and sent me a $90 refund which represented about 1/4 of the over charge so I still canceled. These kind of bait and switch things should not be allowed. We also must be diligent and monitor... Read more

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  • Feb 16
  • Utility
  • Mount Joy, Pennsylvania
  • Billing Department
  • 14
  • REVIEW RATING 4/5

As a PP&L customer I had switched to another supplier of power for a cost benefit. Fast forward a couple of years and I notice my bill has been extremely high. I look and find I've been dumped to ENERGY PLUS HOLDINGS and my rate of $0.08 per KWH is now $.175!!! Shame on me for not noticing it, but how did I get bumped to this disgraceful organization, how is it legal, and how do I tell the... Read more

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  • Jan 04
  • Utility
  • Baltimore, Maryland
  • Electricity Supply
  • 1
  • 1
  • 182
  • REVIEW RATING 5/5

Michael Zomber 3007 Temple Gate Rd. Baltimore, MD 21209 410-299-6418 zomber@verizon.net January 4, 2015 To whom it may concern: I am writing in regards to electricity supplier Energy Plus Holdings LLC under a contract with the BGE utility. In the summer of 2014, I signed up with Energy Plus Holdings LLC. due to their low promotional rate and offers for rewards points in conjunction with my... Read more

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  • Oct 31, 2014
  • Utility
  • San Francisco, California
  • Electricity
  • 142
  • REVIEW RATING 4/5

Was initially attracted to the Upromise membership benefits offered by Energy Plus. For the first 3 months, I had the same low rate for electricity (about $0.10/kwh), but then 3 months of constant increases (first to $0.13, then to $0.15, then to $0.18). I was paying double from the previous year for the same amount of electricity. What a scam. There's no rationale other than price gouging. ... Read more

Was this review helpful? 1 0

  • Sep 06, 2014
  • Utility
  • High Rates
  • 158
  • REVIEW RATING 4/5

We signed up with EP about ten months ago. We were drawn in by the reward points and special offers. Their Fixed rates resulted in minimal differences at first. When summer arrived my bills jumped over 60% even though my usage dropped by more than 10% for the same period the previous year. Their Current rate on my last bill is .19 vs. PECO's current rate of .085. My last bill for $510 would be... Read more

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  • May 20, 2014
  • Utility
  • Mercerville, New Jersey
  • Natural Gas
  • 90
  • REVIEW RATING 4/5

I signed up for the natural gas with the energy plus holdings under PSEG supplier choice but the rates were extremely high. While PSEG gives gas for 35 cents per them, Energy+ gave the same for 95 cents to a dollar and 10 cents per therm. Its day light looting with the website not giving proper information and the customer rep mentioning that the rates are low or fixed and what not but sell for... Read more

Was this review helpful? 1 0

  • Mar 24, 2014
  • Utility
  • Utility Bills
  • 102
  • REVIEW RATING 4/5

I was suckered into this scam by this company by their AA Miles offer. Guess what? Month after month, during this year's long brutal winter, i have been paying at least $200 a month, more than what I would've paid had I stayed with PG&E. I have been using the services of this scammers for two years. Till I received this Feb bill, I was just being so naive and thought the bill was so high as... Read more

Was this review helpful? 4 1

  • Feb 10, 2014
  • Utility
  • Ellicott City, Maryland
  • Overcharged Electricity
  • 1
  • 1
  • 170
  • REVIEW RATING 5/5

I changed from Constellation/BGE to Energy Plus back in October 2012. The first month bills were showing .89 KWH for Electic and .49 per Therm for gas. I was paying .912 KWH constellation and .59 per Therm for gas BGE. I thought this was a great company allowing me to save some money on my utility every month and give me some Southwest miles along with it. I just checked my December to Jan bill,... Read more

Was this review helpful? 5 0

  • Feb 05, 2014
  • Utility
  • Philadelphia, Pennsylvania
  • Electric Service
  • 147
  • REVIEW RATING 4/5

I was stopped in the airport for a Energy plus salesperson to tell me the benefits of switching my energy supplier from PECO. Well after I received the contract one week later, and reading the contract. This was an introductory rate for 3 months and then after that the rate was to go up and was the same as the rates for PECO. I called the company waited 20 minutes to speak to someone and then... Read more

Was this review helpful? 1 0

  • Jan 18, 2014
  • Utility
  • Livingston, New Jersey
  • Energy Plus Electricity
  • 54
  • REVIEW RATING 5/5

promised rate was lower than PSG, and the rate itself is like 1% lower, what I did not pay attention is the FEE!@!!@!! Fee was an extra $280.00 on top of the gas, electric charges including delivery. So instead of $400 I used to pay - Now I am paying $680 Is it legal at all? How can we get it back. 1 year in service with them it is almost more than $3000.00 I overpaid!!! Mad! Mad! Mad! Mad! Mad!... Read more

Was this review helpful? 5 1

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